Privacy Policy
Last Updated: 9 June 2025
Cyberly Security Solutions Privacy Policy
At Cyberly Security Solutions (“Cyberly,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (cyberly.co.za), interact with our services, or contact us. By using our website or services, you consent to the practices described in this policy.
information we collect
We collect personal information that you voluntarily provide to us and information automatically collected when you use our website. The types of information we may collect include:
Personal Information Provided by You: When you fill out our contact form, request a consultation, or communicate with us via email or phone, we may collect your name, email address, phone number, company name, and any additional information you provide in the message field.
Automatically Collected Information: We may collect certain information automatically when you visit our website, including:
– Device information (e.g., IP address, browser type, operating system).
– Usage data (e.g., pages visited, time spent on the site, and referring URLs).
– Cookies and similar technologies to enhance your browsing experience and analyse website performance. Cookies are small data files stored on your device. You can manage cookie preferences through your browser settings.
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services, as well as to communicate with you. Specific purposes include:
– Responding to your enquiries, consultation requests, or other communications.
– Providing information about our services, such as firewall implementation, migration, health checks, and compliance assessments.
– Improving our website and services through analytics and user feedback.
– Sending promotional materials or updates about Cyberly’s services, where you have consented to receive such communications.
– Ensuring compliance with legal obligations, including South Africa’s Protection of Personal Information Act (POPIA).
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
– Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, processing enquiries, or delivering services (e.g., hosting providers, analytics services). These providers are contractually obliged to protect your information.
– Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal processes.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, with appropriate safeguards to protect your privacy.
Data Security
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. These measures include encryption, secure servers, and strict access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Under applicable data protection laws, including POPIA, you may have the following rights regarding your personal information:
– Access: Request access to the personal information we hold about you.
– Correction: Request correction of inaccurate or incomplete information.
– Deletion: Request deletion of your personal information, subject to legal obligations.
– Objection: Object to the processing of your information for specific purposes, such as marketing.
– Restriction: Request restriction of processing in certain circumstances.
To exercise these rights, please contact us at sales@cyberly.co.za. We will respond to your request within the timeframes required by law.
Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and analyse site performance. Cookies are small files stored on your device that help us understand how you interact with our website. You can manage or disable cookies through your browser settings, but this may affect the functionality of our website.
Third-Party Links
Our website may contain links to third-party websites, such as our blog or vendor partner sites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing personal information.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. For example, we may retain contact form data to respond to your enquiry and for a reasonable period thereafter to follow up on potential business opportunities.
International Data Transfers
As a South Africa-based company, we primarily process your data within South Africa. However, if your information is transferred to service providers outside South Africa, we ensure appropriate safeguards are in place to comply with POPIA and other applicable data protection laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Cyberly Security Solutions
1 Garden Route Avenue, George, Western Cape, 6529, South Africa
Email: sales@cyberly.co.za
Phone: +27 79 695 2360